Terms of service
Terms of Service
Overview
Welcome to AnimoCalme. The terms “we,” “us,” and “our” refer to AnimoCalme.
AnimoCalme operates this website and online store, including all information, content, features, tools, digital products, and services made available through the website. These services are provided to offer you, as a customer, a simple and secure digital shopping experience.
AnimoCalme uses Shopify to power our online store and provide our services.
These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when using our website, purchasing our digital products, or accessing our services.
Please read these Terms carefully. By visiting, browsing, purchasing from, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our website or services.
Article 1 — Access and Account
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the website.
To purchase a digital product from AnimoCalme, you may be required to provide certain information, including your name, email address, billing details, and payment information.
You agree that all information you provide is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of any account details, login credentials, or download access provided to you.
You may not transfer, sell, share, sublicense, or assign your account or digital product access to another person.
Article 2 — Our Digital Products
AnimoCalme sells digital educational products, including PDF ebooks, guides, checklists, worksheets, and other downloadable resources.
Our digital products are designed to provide educational and practical guidance for pet owners. They are not veterinary, medical, behavioral, or legal advice.
We make reasonable efforts to describe our digital products accurately. However, we do not guarantee that a digital product will meet every customer’s individual expectations or produce a specific result.
The information inside our ebooks and guides is provided for educational purposes only. Every pet and household situation is different, and results may vary.
We may update, modify, improve, or discontinue any digital product at any time without prior notice.
Article 3 — Orders and Digital Delivery
When you place an order on our website, you are making an offer to purchase a digital product.
AnimoCalme reserves the right to accept, decline, modify, or cancel an order at our discretion, including if we detect suspected fraud, payment issues, incorrect pricing, or misuse of our website.
Your order is considered accepted once payment has been successfully processed and an order confirmation has been sent to you.
After purchase, your digital product may be delivered by email, download link, customer account access, or another digital delivery method used by our website.
Please ensure that the email address you provide at checkout is correct. AnimoCalme is not responsible for failed delivery caused by an incorrect email address entered by the customer.
If you do not receive access to your digital product after purchase, please contact us at:
Article 4 — Prices and Billing
All prices, discounts, and promotions are subject to change at any time without notice.
The price charged for a digital product will be the price displayed at the time you place your order, unless there is an obvious pricing error.
You agree to provide current, complete, and accurate purchase and payment information for all purchases made through our website.
By submitting payment information, you confirm that:
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You are authorized to use the payment method provided.
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The payment information is accurate and complete.
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You agree to pay all charges shown at checkout.
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You are responsible for any applicable taxes or fees.
We reserve the right to refuse or cancel orders where payment cannot be processed or where fraud or unauthorized activity is suspected.
Article 5 — Digital Access and Download Issues
Because our products are digital, no physical shipping is required.
After purchase, you should receive access to your ebook or digital product through the delivery method shown at checkout.
If your download link does not work, the file is corrupted, you receive the wrong product, or you cannot access your purchase, please contact us at:
We will make reasonable efforts to help you access the correct digital file.
You are responsible for ensuring that your device, internet connection, browser, PDF reader, or software can open and use the digital product.
Article 6 — Intellectual Property
All content provided by AnimoCalme, including but not limited to ebooks, guides, PDFs, worksheets, checklists, website text, images, graphics, logos, designs, product names, videos, audio, and branding, is owned by AnimoCalme or its licensors.
Your purchase gives you a personal, non-exclusive, non-transferable license to access and use the digital product for your own personal, non-commercial use.
You may not:
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Copy, reproduce, or resell our digital products
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Share download links publicly
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Upload our ebooks or guides to other websites
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Distribute our content for free or for payment
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Modify and resell our content
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Use our content as part of another commercial product
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Claim our content as your own
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Share your purchase access with others
All rights not expressly granted are reserved by AnimoCalme.
The AnimoCalme name, logo, product names, designs, and slogans are trademarks or brand assets of AnimoCalme and may not be used without our prior written permission.
Article 7 — Educational Content Disclaimer
Our digital products are created to help pet owners better understand common pet behavior challenges and home setup strategies.
However, our content is not a substitute for veterinary advice, diagnosis, or treatment.
You should contact a licensed veterinarian if your pet shows signs of illness, pain, sudden behavior changes, blood in urine, straining to urinate, loss of appetite, lethargy, aggression, or any concerning symptoms.
AnimoCalme does not guarantee that any ebook, guide, plan, or recommendation will stop a specific behavior or produce a specific outcome.
You are responsible for how you choose to apply the information in our digital products.
Article 8 — Optional Tools and Third-Party Services
Our website may provide access to third-party tools, apps, payment processors, digital delivery systems, or other services that we do not fully control.
You acknowledge that these third-party tools are provided “as is” and “as available.”
We are not responsible for third-party service interruptions, technical issues, payment processor errors, email delivery problems, or platform-related delays outside our control.
Your use of third-party services may be subject to the terms and policies of those third-party providers.
Article 9 — Third-Party Links
Our website or digital products may contain links to third-party websites, tools, resources, or services.
We are not responsible for the content, accuracy, policies, practices, products, or services of any third-party websites.
If you choose to access third-party links, you do so at your own risk. Any questions, complaints, or claims related to third-party products or services should be directed to the relevant third party.
Article 10 — Relationship with Shopify
AnimoCalme is powered by Shopify, which allows us to provide our online store and services.
However, any purchase made on our website is made directly with AnimoCalme.
By using our website, you acknowledge that Shopify is not responsible for any aspect of the transaction between you and AnimoCalme, including the digital products purchased, customer support, refunds, or claims related to your purchase.
Article 11 — Privacy Policy
Any personal information collected through our website is handled according to our Privacy Policy.
Because our store is powered by Shopify, Shopify may also collect and process certain personal information related to your access, browsing, checkout, and purchase activity.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Article 12 — Feedback, Reviews, and Submissions
If you submit feedback, testimonials, reviews, comments, suggestions, ideas, or other content to AnimoCalme, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, display, edit, and distribute that content for business, marketing, service improvement, and promotional purposes.
You confirm that any feedback or content you submit:
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Is accurate to the best of your knowledge
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Does not violate the rights of another person or company
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Does not contain unlawful, abusive, defamatory, obscene, or misleading material
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Does not contain viruses, malware, or harmful code
We may monitor, edit, or remove content at our discretion, but we are not required to do so.
You are solely responsible for the content you submit.
Article 13 — Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, availability, or digital delivery details.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
We also reserve the right to cancel or modify an order if information on the website was inaccurate at the time of purchase.
Article 14 — Prohibited Uses
You may only use our website and services for lawful purposes.
You agree not to use our website, services, or digital products:
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For any unlawful, harmful, fraudulent, or malicious purpose
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To violate any applicable laws or regulations
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To infringe upon our intellectual property rights or the rights of others
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To harass, abuse, insult, harm, defame, threaten, or discriminate against any person
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To submit false, misleading, or fraudulent information
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To upload or transmit viruses, malware, or harmful code
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To scrape, copy, extract, or collect data from our website without permission
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To spam, phish, pharm, pretext, or engage in similar deceptive activity
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To interfere with the security or functionality of our website
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To resell, redistribute, or commercially exploit our digital products without permission
We reserve the right to suspend or terminate your access to our website or digital products if we believe you have violated these Terms.
Article 15 — Refund Policy
Our refund terms are described in our Refund Policy.
Because our products are digital and delivered instantly, there is no physical item to return.
If you are not satisfied with your purchase or experience an access issue, please contact us at:
Refund requests may be reviewed according to the refund policy displayed on our website at the time of purchase.
Article 16 — Termination
We reserve the right to suspend or terminate your access to our website, services, digital products, or account at any time, without prior notice, if we believe you have violated these Terms or used our services improperly.
You remain responsible for any amounts owed up to the date of termination.
The sections related to intellectual property, payments, disclaimers, limitation of liability, indemnification, privacy, and prohibited use will continue to apply after termination.
Article 17 — Disclaimer of Warranties
Our website, services, and digital products are provided “as is” and “as available.”
We do not guarantee that:
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Our website will always be available, uninterrupted, secure, or error-free
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Digital downloads will always be compatible with every device or software
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The information provided will be complete, current, or suitable for every situation
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Any specific pet behavior result will be achieved
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Any ebook, guide, or plan will resolve a specific issue
To the fullest extent permitted by law, AnimoCalme disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Article 18 — Limitation of Liability
To the fullest extent permitted by law, AnimoCalme, its owners, employees, partners, service providers, affiliates, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our website, services, or digital products.
This includes, but is not limited to:
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Loss of profits
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Loss of data
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Loss of revenue
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Replacement costs
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Device or software issues
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Misuse of educational content
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Pet behavior outcomes
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Reliance on information provided in our guides
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Third-party service issues
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Any damage related to your use of our website or digital products
Your use of our website and digital products is at your own risk.
Article 19 — Indemnification
You agree to indemnify, defend, and hold harmless AnimoCalme, Shopify, and our affiliates, partners, employees, contractors, service providers, and licensors from any claim, loss, damage, liability, or expense, including reasonable legal fees, arising from:
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Your breach of these Terms
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Your misuse of our website or digital products
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Your violation of any law or regulation
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Your violation of any third-party rights
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Your unauthorized sharing or resale of our digital content
Article 20 — Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will still be enforceable to the maximum extent permitted by law.
The unenforceable portion will be considered removed from these Terms, and the remaining provisions will continue to remain valid and enforceable.
Article 21 — Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not mean that we waive that right or provision.
These Terms, together with any policies posted on our website, represent the entire agreement between you and AnimoCalme regarding your use of our website, services, and digital products.
These Terms replace any previous agreements, communications, or proposals, whether written or oral.
Article 22 — Assignment
You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.
Article 23 — Governing Law
These Terms and any separate agreements through which we provide services or digital products will be governed by and interpreted according to the laws applicable to AnimoCalme’s business location, unless otherwise required by applicable consumer protection laws.
Article 24 — Headings
The headings used in these Terms are included for convenience only and will not limit or affect the interpretation of these Terms.
Article 25 — Changes to These Terms
You can review the most current version of these Terms of Service on this page at any time.
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website or services after changes are posted means that you accept those changes.
Article 26 — Contact Information
For any questions about these Terms of Service, please contact us at:
AnimoCalme
AnimoCalme.com