Refund policy
Refund Policy
At AnimoCalme, we want you to feel confident when purchasing our digital guides.
Because our product is a digital PDF ebook delivered instantly after purchase, there is no physical item to return. Once the ebook has been delivered or accessed, it cannot be physically returned like a shipped product.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for our digital ebook.
This means you have 30 days from the date of purchase to contact us if you are not satisfied with your ebook.
To request a refund, please contact us at:
Please include your order number, the email address used for the purchase, and a short explanation of your request so we can process it quickly.
Digital Product Delivery
After purchase, you will receive instant access to the digital ebook. The ebook may be delivered by email, download link, customer account access, or another digital delivery method used on our website.
If you do not receive access to your ebook after purchase, please contact us at:
We will help you access your file as soon as possible.
Damaged, Missing, or Incorrect Digital File
Please contact us immediately if:
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You did not receive the ebook
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The download link does not work
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The file is corrupted
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You received the wrong digital product
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You cannot access the ebook after purchase
We will review the issue and provide a working download link, replacement file, or refund when appropriate.
Non-Returnable Nature of Digital Products
Since this is a digital product, no physical return is required.
We do not accept returns by mail for digital ebooks. Please do not send any physical items to us for this product.
Refunds
Once your refund request is reviewed and approved, you will be refunded automatically to your original payment method.
Refunds are usually processed within 10 business days after approval. Please note that your bank or credit card provider may take additional time to process and display the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact
For any questions about refunds, access, or your digital purchase, you can contact us at: